Sep 4
HTC Magic locked out by too many pattern attempts, how to factory reset
HTC MAGIC , smart phones Add commentsWhile we were on holiday my son accidentally locked my HTC Magic phone (aka G2) by getting the unlocking pattern on the touch screen wrong too many times.
It then asks for your google account credentials. No problem I thought, but it would not accept them. I thought maybe it just because I was roaming and did not have full data facilities, however even once home it simply would not accept my google account details even though I could now double check them on another machine.
Took me a while to find the factory reset option so thought I would blog it here.
- Turn phone off
- Hold home key and press power on key - after a short wait (quicker than normal startup) you will see a screen with a Warning triangle and a phone picture
- Press Home key and Power on key together- you will see three options
- reboot
- apply sdcard:update.zip
- factory reset
- Select with track ball and click as required
Hope that helps someone.
Sep 7, 2009 at 2:11 PM thank you so much!
Sep 8, 2009 at 1:00 PM Thankyou so so much! haha. Your my hero now! im a very happy boy!!
Sep 15, 2009 at 3:13 PM tank you ....
Sep 16, 2009 at 7:31 AM Chur chur for that! Now I can enjoy my holiday again! Note to self - don't use the stupid pattern lock again much too inaccurate.
Sep 18, 2009 at 5:16 AM you broke my phone :(
Sep 19, 2009 at 2:52 PM thanks that helped finally after 6hrs of trying to sort it out
Sep 21, 2009 at 11:14 AM Hi there
I have a the same problem, but mine is worse.
I have a HTC HERO
Ive locked the phone. I dont know what the username and password is, but I dont want to do a factory reset, I have to much information on the phone that i need.
Plz plz help me??????
Oct 3, 2009 at 2:25 PM thanks so much! it works! >0<
Oct 12, 2009 at 6:13 PM OMG MAN THANKS SO MUCH!
Worked great. Who ever said it doesn't work or it broke their phone is a lair. The reset isn't instant, it takes like 5 mins or so, so dont panic.
thanks again.
Oct 12, 2009 at 6:31 PM i have a htc magic and i locked my phone were do i go because i forgot what im gmail is soo were do i go ?
Oct 13, 2009 at 1:28 PM cheers life saver
Oct 14, 2009 at 9:30 AM Ommggg 10qqq soo muchhh!! 10q 10q 10q 10q 10q :D:D:D:D
Oct 18, 2009 at 8:15 AM Unlocked mine without doing all that!!!!
1-If your android is off...don't bother to enter email and password...
How to open android...call yourself, your phone can still receive calls...as soon as phone rings, you have a quater of a second to press on your android button on the menu(if you see it or have put it there like mine was).
2- if that dosen't work, call yourself, answer and get to the menu by pressing on the home button right after pressing on the menu button(wich will open a settings window for your call) two things might happen(tried it a couple of times and got 2 results by error)
-1- you can acces your menu and:activate internet or try to play with the security settings
-2- you wil be promped to the pattern screen and have unlimited pattern access(after 5 unsuccesive attempts you'll need to wait 30sec.).
Hope this will work for you. I unlocked mine by opening APNdroid(to access internet/activate 3G) and after that, promped my complete gmail adress(*****@gmail.com) and my password (i made sure on my pc that i can open my gmail account with what i am entering as username and password). My phone asked me to create a new pattern, did that and after confirming it,my phone was unlocked. I've been tring lots of things for about 1hour before tring this thing.
Worked for me!!! Good luck!!!
Oct 25, 2009 at 4:43 AM Works Great...........Thanks
Oct 27, 2009 at 1:51 AM Thank you hero
Oct 30, 2009 at 12:26 PM I had the exact same problem on my HTC Hero. Hold the power button until you get that menu that pops up. The bottom one should say 'mobile network' click on it to turn the internet on (If it already isn't on) If you have a google account (Gmail account) use .....@googlemail.com Not ....@gmail.com.
Worked perfectly for me!
Hope it helps
Oct 31, 2009 at 10:17 AM SWEET!!!!! It worked! Your the man.. i was up all night looking for ways to fix it.. Thanks for your help...
Nov 2, 2009 at 10:34 AM thank you so much for the info. so glad that are people out there who are so willing to share these experiences and help the rest of us with the same issues.
thanks again
Nov 4, 2009 at 4:19 AM I'm glad this post helped most people, and sorry it upset a minority.
Nov 6, 2009 at 12:15 PM TY A LOT M FREE FROM SCOLDINGS FRM PARENTS
:P ty again...
Nov 15, 2009 at 3:50 AM Thankyou so much, My network provider " 3 " advised that this sounded like a technical fault & i would have to pay to send the phone away (2 months old ) to have reset.
Worked straight away.
Thanks again
Nov 19, 2009 at 12:31 PM I have the same problem on my HTC hero, but i dont want to wipe everything off there completely... if i clicked re-boot would it let me get into my phone with everything there as normal.. Apps,messages and things like that??
Nov 22, 2009 at 6:28 PM thanks for the input crisis over !!!
Nov 23, 2009 at 6:42 AM for those reluctant to reset remember that most data is either with google (if you use gmail) or on your SD card. Any apps you have paid for are remembered and you can download again. you may loose text messages and call history.
Nov 23, 2009 at 5:44 PM thank you i am so annoyed with android this happend with my G1 and now it has happend with my hero and they told me they had fixed it judjing by the amount of stuff on the web obviously not
Nov 26, 2009 at 3:01 PM thank youuuuuuuuuuu so much, you saved my life, i have been trying all day to work out my google sign on details and its been doing my head in - reset the phone now thanks to your help, cheers!
Nov 28, 2009 at 7:41 AM your a lifesaver :)
Nov 29, 2009 at 1:57 PM factory re-set my fone, lost all my info n files on it, app's that cost me money! thanx alot numbskull!
Dec 1, 2009 at 8:08 PM I was able to use some stuff here nothing was fully there for me.. Just called support for T-Mobile they were able to get it fixed right away =]
Dec 1, 2009 at 8:25 PM thank you so much man u r owesome brilliant
thanks a lot
Dec 7, 2009 at 5:05 PM In spanish: GRACIAS - GRACIAS - GRACIAS
Dec 9, 2009 at 7:14 PM Epic fail. This is the most retarded bit of user interface I've ever seen. I've now got to reset everything to get it the way I like it. Which will take hours. No I'm starting to understand why it was worth paying extra for an iPhone. what a chump I am.
Dec 11, 2009 at 5:09 AM OH THANK YOU!
I tried talking to the HTC Helpline and they had no idea!
A quick Google search and a read of this and my fone is fixed! Its a shame all of my data is lost though!
How come putting your Google Account details in does not work??????
Thanks again
Dec 13, 2009 at 3:10 AM THANKKK YOU...but i have an htc hero and instead of doing home and talk, i pressed home and end..i tried rebooting the phone but the email problem was still there so i just had to RESET the phone..i synchronized my phone with the computer so my contacts are fine and i have a memory card so some of my things were saved..im just happy i can use my phone..THANKSSS!<3
Dec 20, 2009 at 5:11 PM Hi I've locked myself out of my HTC . Too many patern attempts. I'am on a screen which says to unlock sign in with your google account. I know my google account details but I have set my key board as "phone keyboard" and it does not allow me to click the character I want eg: I want the letter C I normally press the number 2 three times and get to letter C but it's not letting me do that. Any advice. Thanks
Dec 21, 2009 at 3:40 PM YOU ARE A LEGEND - Vodafone wanted to send my phone off for repair which would of cost and taken ages for something that took me no longer than an hour.
Cheers
Dec 27, 2009 at 9:42 AM My Htc has done this after my dad tried to get into my phone ... i know what to do but i need to back up my contacts first and i dont know how ... i cant use htc sync because i need to get into my phone to do that
does anybody know any other sync software that i can back up my contacts with?
Dec 27, 2009 at 11:10 AM OMG THANKS SO MUCH
Dec 27, 2009 at 8:41 PM Thanks Martyn that googlemail.com instead of gmail.com on username worked perfectly tahnks again
Jan 2, 2010 at 3:50 AM thnx dude...
Jan 6, 2010 at 5:11 PM thanks ..
Jan 9, 2010 at 12:48 PM I have a Google HTC Magic and after 54 characters sending a text, the text looks fine but when sent to other networks than Vodafone the text comes out in symbols instead of the wording send,....can anyone help
Jan 10, 2010 at 7:00 PM this does work for htc tattoo aswell but as previously said, this sets it back to factory settings so everything is removed and will have to set it all up again. shows me for forgetting my gmail account details. took me half an hour to get all of my settings back to how i wanted it. nice to unpoop myself
thanx for the reset codes, will never forget it
Jan 12, 2010 at 4:28 PM witch of the three options am I gonna press?
Jan 12, 2010 at 5:50 PM WORKED A DREAM
sooooo happy
Jan 13, 2010 at 9:58 PM Go here and you can unlock the phone and keep all of your data
http://cfossguy.blogspot.com/2009/11/little-sqlite-goodness-for-android.html
Jan 16, 2010 at 4:07 PM Iﾴm so glad for this, the exact same thin happended to me in Cran Canaria, and iﾴve been searching for an answer for over 3 weeks - Thank you soo much
Jan 19, 2010 at 7:32 PM Thankz =]
Jan 21, 2010 at 12:33 PM thank you very much, very usefull .
Jan 22, 2010 at 5:11 AM I need to access my phone without resetting it - can't afford to lose all my apps and there's also unread texts on there. Other than apps, contacts and sms messages, what else will i lose if i reset it?
Why is it that some people's username and password work and others don't?? When i enter mine it rejects it INSTANTLY - you can tell it hasn't actually connected to the net to check it. I thought it was a connectivity problem at first but i've tried in various locations and still no success. I've even tried changing my password on my gmail account too. Nothing works!
It's a disgrace that google or android haven't officially acknowledged this problem and come up with a solution!
Jan 23, 2010 at 9:48 AM i try all but still unable to unlock my phone yet..who can save me?!
Jan 27, 2010 at 5:53 AM Thank you very much. Phone to work. Thanks
Htc tatoo 1.5
Jan 29, 2010 at 10:08 AM Dude thanks sooooooooooo much altho I lost some contacts i kept my pics which were on my sd card
cheers
Jan 31, 2010 at 3:55 AM i have HTC T2223 Touch Screen phone, i turn off and remove the sim again on it ask screen setting and time setting, i applyed but unfortunatly phone is locked it ask press "cancel" then "Unlock" but i try to unlock my screen is not when i press mani key it ask above message, please help me to unlock this phone. thank you.
mohamed
Feb 2, 2010 at 8:42 PM GOOD LOOKING
Feb 3, 2010 at 12:38 PM omggg. thank you soooo much.
Feb 7, 2010 at 8:13 AM Here's the solution to unlock without losing your data:
Type you gmail username and in the password field type "null". You will then be prompted to enter a new pattern and your phone will be unlocked.
I just did this on my HTC, worked perfectly.
Source: http://code.google.com/p/android/issues/detail?id=3006 (comment 172)
Feb 16, 2010 at 5:10 PM THANK YOU SOOOOO MUCH!!!
I've spent hours trying to unlock my HTC Tattoo, it only worked with your method! I've lost all my information, but it's nothing - I've finally got my phone working! Thank you very much!
May 6, 2010 at 7:00 PM sorry to rain on ur parades but none of these worked for me! t-mobile shop tomorrow it is thenn!!
May 9, 2010 at 2:48 PM the process here didn't work on my htc (verizon), but the following did:
To reset the phone using phone buttons, with the phone turned off, press and hold the Volume Down + Send + End buttons. The reset process will start after a few seconds
May 11, 2010 at 12:33 PM that's fantastic brother. thnx. I couldn find this anywhere on the htc support.
May 12, 2010 at 9:37 AM Too Many pattern attempts grrrrr!!! No luck with the above, my phone won't switch off, I've tried taking out the battery but it just goes back to the same screen, I don't recall setting up a google account, if I ever did it was years ago. what a terrible set up, I don't understand why this should be so difficult.
May 13, 2010 at 1:38 PM OMG! Thank you so much, I have spent very frustrating two hours on the phone and internet trying to fix this. I can't tell you how grateful I am!
May 15, 2010 at 3:25 PM thanks bro!
May 16, 2010 at 12:00 AM You are wonderful. Thank you soooo much.
May 18, 2010 at 12:26 AM None of the ideas work for me
May 21, 2010 at 7:39 PM Lifesaver!! Thanks very much. Worked first time
May 24, 2010 at 8:29 AM Very helpful this, thanks
May 25, 2010 at 5:23 AM I JIZZED IN MY PHONE!! THANK YOU!!!
May 28, 2010 at 11:31 AM OMG! thank you so much i love you.. <3 this works perfectly i only had my G2 for like 2 weeks so there was nothing important to loose while resetting it plus it was lightning fast!
May 28, 2010 at 1:21 PM As many have mentioned this situation really sucks. Im a pretty happy Android user but they've got a lot to learn when it comes to OS stability. Any how Ive tried it all and none of it worked. So finally I just factory re-set. The only positive part is if you keep all you contact on Gmail then you'll still have them. An very important point to mention is when you input your gmail address is use the googlemail.com format otherwise the phone doesn't sync properly with Android market nor will the claneder but funnily enough the contacts do. Ahh Android get your sh@t together. Also if you have previously purchased software like documents togo, if you have the registration its free to re-install!
May 30, 2010 at 4:05 AM Hi` mate
The method
--------------------------------------------
1.Turn phone off
2.Hold home key and press power on key - after a short wait (quicker than normal startup) you will see a screen with a Warning triangle and a phone picture
3.Press Home key and Power on key together- you will see three options
￦reboot
￦apply sdcard:update.zip
￦factory reset
4.Select with track ball and click as required
Hope that helps someone.
--------------------------------------------------------
Work perfect on my HTC Magic.
Many thanks for your help. YOU ARE MEGA STAR!!!!!!!!!!!!
CHRIS UK
May 30, 2010 at 9:40 AM GOT IT TO WORK WITHOUT RESETTTTTING!!!!!
I have a htc hero by the way
I called myself, answered, hit home and then menu and then home and then menu etc...
then i hung up the phone and straight away pressed home... takes u 2 home, then i
turned off all the security settings - screen lock crap.... changed my google
password online.... disabled and then enabled sync.... it asked for new password...
then i got one final screen prompt from the screen lock crap, so i entered my mail
address @googlemail.com and the new password and works FINE
May 30, 2010 at 9:48 AM The exact same thing just happened to me. Thank you so much!
May 30, 2010 at 10:39 PM Listen to Anthony! Comment #57. IT WORKS!!! Just type "null" as your password and it will just prompt you to reenter a new pattern! THANK YOU!!!!!!!!
Jun 3, 2010 at 5:46 PM i love you
Jun 5, 2010 at 6:02 AM Thanks a lot!!!
Worked like a charm, and now my daughter has a "new" phone, most excellent.
Love
-ee
Jun 5, 2010 at 10:37 AM Very helpful informations. It worked!!!!!
Jun 5, 2010 at 1:29 PM Huawei u8220 how itﾴs woking against them? canﾴt find anything to that??
Jun 6, 2010 at 9:09 AM Here's the solution to unlock without losing your data:
Type you gmail username and in the password field type "null". You will then be prompted to enter a new pattern and your phone will be unlocked.
I just did this on my HTC, worked perfectly.
Here's the solution to unlock without losing your data:
Type you gmail username and in the password field type "null". You will then be prompted to enter a new pattern and your phone will be unlocked.
I just did this on my HTC Tattoo, worked perfectly.
Jun 8, 2010 at 2:04 AM thankyou sooooo much you just saved my backside from gettting really bollocked thatnkyouuuuuuuu soooooo muuuccchhh x :)
Jun 12, 2010 at 2:15 PM OHGOD!!! I LOVE U !!!!!!!!!! My phone has been down for a couple of weeks, and this is the first "trics" that is working!!!!
Jun 13, 2010 at 10:46 PM for all of you who have forgotten your gmail account and password this is simpliest way to do it without loosing everything on a HTC Hero
ok i did this and it took me about 2 hourse to figure it out and went duh after i did it.
what you need:
another phone, a email address that you can access
send your self a text messagen then call yourself, after you answer your phone scroll down the missed text message from the top of the screen, tap on it hit then hit menu then composetype in a person you know in the to box,click on his/her name and a box appears under the to collum click on it and click on view personslide over to email, click on it where it says add email address, add your email address that you can access then click on then scroll back over to the information tab and click on send e-mail then compose, then compose again then send.
This sends it to the address that you used from your gmail account.
you then have to sign in to your e-mail account on the internet click on the message sent there.
you will see the gmail name copy it down that is your account name.
if you forgot your password go to google click in long on and follow the directions for recovering or changing your password.
you can thank me later
Jun 16, 2010 at 11:39 PM I've tried the steps above and still having troubles getting it to unlock. Really getting aggrivated.
Jun 17, 2010 at 8:06 PM Lyla contact me through Facebook search Dennis Peterson Mississippi and i will walk you through it if you still need to
Jun 18, 2010 at 4:40 AM You've tried to sign in too many times with an incorrect e-mail address or password, or someone else is trying to sign in to the account
Jun 22, 2010 at 8:55 PM Thanks so so much Anthony (Comment #57) - This worked perfectly.
Jun 24, 2010 at 12:55 AM thank you sooo much i gave a girl at school my fon n she stuffed it up lol y so thanx pplz
Jun 26, 2010 at 3:21 PM THANKS ALOT SAVED ME ALOTT OF MONEY!!!!!!!!!!!!!!!!!!!
Jun 30, 2010 at 8:01 AM i love u yar thank u somuch its work 100%ok
Jun 30, 2010 at 11:47 AM Thanks mate you hust saved me ﾣ80
Jun 30, 2010 at 4:09 PM Im about to factory reset my phone, but it is askin me to press ALT +W, how on earth can I acces the keyboard when my phone is locked! please help!
Jul 2, 2010 at 8:23 AM Thanks " Anthony " reply 57 , ur way work with me, thnks for you and for this site.
Jul 4, 2010 at 9:25 PM Thanks " Anthony " reply 57 , ur way work with me, thnks for you and for this site.
YES THIS WORKS ALSO TO MY HTC MAGIC! BUT NOW IT HAPPENS AGAIN AND "null" DOESN'T ACCEPTED ANYMORE. IS IT ONCE? WHAT ARE THE OTHER WAYS TO UNLOCK WITHOUT LOOSING YOUR DATA? THANKS...
Jul 5, 2010 at 6:35 AM please response... :(
Jul 8, 2010 at 9:56 AM i did this and when it reset, i got so excited only to right back to the same GD screen. Im still locked out and about to just smash this phone into pieces
Jul 8, 2010 at 7:31 PM man you r so good, thanks a lot
Jul 9, 2010 at 1:45 AM thanks for the help but for some reason my phone factory reset. Do you have any mor helpful hints.
Jul 11, 2010 at 10:35 AM And after around an hour on worries, I finally found a solution to unlock after your phone rejects your password.
Just write your email address, and type "null" in Password field, without quotes ("")
And phone will unlock...
Works on my HTC G2 Touch...
And no doubt, it's such a Bug, and this solution is a proof that how vulnerable this locking system is...
Jul 11, 2010 at 1:25 PM Konie Dost, you are a star the above worked on my Hero 1st time, no need to factory reset or lose data, many many thanks, everyone try above first befor anything else.
Jul 11, 2010 at 9:48 PM I have the HTC Hero and my phone locked too and would not let me use my username and password. I went on google and reset my password. I had the triangle symbol at the top of my phone. I had my wife call me. Then I pulled the options down from the top. I tapped it and had it try to re-authenticat my username and password. Right when it started I had my wife hang up and it continued to do the job. Then i was able to type in username and password NOOOO problem...worked great!
Jul 16, 2010 at 1:25 AM Dear Khushal Singh
Yor great hero of mine
I tried all above suggestion in the hole day and night every time i failed except with your idea
so thank you so much my dear
Jul 17, 2010 at 12:52 AM so .. do i again have to unlock my Phone???
like i mean... do i agan have to create gmail account?
Jul 18, 2010 at 2:22 PM Right folks if all that don't work, press the power key , home key and the back key together ~( like control, alt deleate works on a pc ) takes you to a white screen with system info and a red message saying
Menu - device restart
press the menu key and let your phone reboot , it will now be cleared of all data and reset to factory settings . it's a shame to have to do it but it saves sending it away for up to 3 weeks !!!
hope it helps :-)
Jul 22, 2010 at 5:25 AM Anthony - (Comment #57) - legend mate! Saved me from losing all my texts. Try it people!
Enter your email address ending with '@googlemail.com' and type the word null as your password. Simples! Thanks again mate.
Jul 23, 2010 at 6:56 AM i got it... just enter your username and the password null.
Now you can enter a new pattren!
Jul 28, 2010 at 4:44 AM muah muah muah...
Jul 31, 2010 at 3:25 PM omg!!!this was a lifesaver....thank you so much. This worked on my htc Tattoo
Aug 2, 2010 at 2:21 AM i got the same problem,, but my phone is htc desire,, my phone is locked by pressing so many times the wrong pattern and phone is asked for google mail.. i put the mail address but it wont work ,, so please kindly tell me what should i do ..
Aug 2, 2010 at 4:17 PM thanks so much saved me some money thanks
Aug 4, 2010 at 2:49 AM Thanks Buddy... this is big relax gor me and i acn enjoy my phone now.
Thanks again
Aug 5, 2010 at 7:01 AM thanks
Aug 6, 2010 at 12:35 PM NO NEED TO RESET YOUR PHONE..
MY HTC HERO HAVE THE SAME PROBLEMS, I DONT WANNA RESET MY PHONE cause of many important information...
Try to type "null" to your password after type your account.. It's work perfectly!
Aug 6, 2010 at 6:35 PM J.D. Wolf, thank you very much! I didn't believe you at first but "null" worked perfectly! what a stupid piece of software...
Aug 7, 2010 at 6:11 AM Excellent and thanks a lot. Worked even for my HTC Tattoo. Thanks a lot for sharing this. Cheers
Aug 11, 2010 at 7:24 PM Thank You so much.This worked perfectly.
Aug 14, 2010 at 8:54 AM thanks i inlocked my phone but i lost the data please find a solution for saving the data onece agin thank a lot
Aug 15, 2010 at 1:27 AM thanks so much... u have saved my life... was so upset cos my phone got locked....
Aug 15, 2010 at 1:32 AM i have HTC Desire . my phone has been locked by 2 many attemps on pattern lock so what should i do
Aug 15, 2010 at 1:48 PM comment 57!!! you save my life!!! :D :D :D
just typed "null" in the password and simply had to enter a new unlock pattern! no information lost, nothing!
Aug 16, 2010 at 11:24 AM Comment 57!!! Worked great. I didn't have to factory default. Thanks alot!!!
Aug 17, 2010 at 11:34 AM From previous experience:
If you do happen to remember your Gmail account details, but it still doesn't let you login, then enter your account ________@googlemail.com not _________@gmail.com
This worked for me! :)
Aug 18, 2010 at 8:20 AM Thanks ^ ^
Aug 20, 2010 at 5:22 PM I have a HTC Desire. I've tried all of the above but none of them work. Anyone know the answer for this phone?
Aug 21, 2010 at 10:31 PM thanks so much if i see you in the streets i will kiss your feet
Aug 23, 2010 at 5:47 PM For all those that need the help and have no last resort, please look at this!
I was at the stage where factory reset was not an option, the 'null' thing wouldn't work and neither would any other trick. It is so simple! Instead of doing 'gmail' in your address, do 'googlemail' so for example '*******@googlemail.com' and then for the password type 'null'. Thanks,
Finn
Aug 28, 2010 at 2:08 AM Thanks a lot :)
Aug 29, 2010 at 4:44 AM Thanks!
Sep 1, 2010 at 12:50 PM thank you so much you are my savior!!!