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While we were on holiday my son accidentally locked my HTC Magic phone (aka G2) by getting the unlocking pattern on the touch screen wrong too many times.

It then asks for your google account credentials. No problem I thought, but it would not accept them. I thought maybe it just because I was roaming and did not have full data facilities, however even once home it simply would not accept my google account details even though I could now double check them on another machine.

Took me a while to find the factory reset option so thought I would blog it here.

1. Turn phone off
2. Hold home key and press power on key - after a short wait (quicker than normal startup) you will see a screen with a Warning triangle and a phone picture
3. Press Home key and Power on key together- you will see three options

• reboot
• apply sdcard:update.zip
• factory reset

4. Select with track ball and click as required

Hope that helps someone.